Most of what you need is below. Anything missing — email hello@caramink.com, message us on Instagram (@caraminkbeauty), or call +234 (0) 901 010 0123.
Where applicable, yes. NAFDAC numbers appear on each product page and printed on the bottle. We do not stock cosmetics that require registration unless they have one. Imported items (Australian Pure Emu Oil) arrive with import permits and country-of-origin certificates.
Pure Emu Oil — 12 months. Activated Charcoal Powder — 24 months. Caramink Black Soap — 18 months. Each label carries a period-after-opening (PAO) icon.
Activated Charcoal Powder and Caramink Black Soap are vegan and cruelty-free. Pure Emu Oil is animal-derived (Australian emu) — we are transparent about that. No vegan equivalent matches its lipid profile and we believe in being honest about ingredients rather than greenwashing.
Yes — see Shipping & Returns for international rates and customs notes.
Pick a service → choose a package → fill the booking form. We confirm within 4 working hours during weekdays. For same-day bookings, call directly on +234 (0) 901 010 0123.
Yes. Caramink operates as a mobile / home-service atelier — every appointment travels to the client within Lagos and Abuja. Travel beyond is quoted on a case-by-case basis.
Tell us at booking. Infusions, certain whitening protocols, and some stretch-mark treatments have contraindications. We will route you to a safe alternative or recommend waiting.
Yes. Our medical director and IV clinicians are MDCN-registered (Medical and Dental Council of Nigeria). Pharmacy-handled products are PCN-licensed (Pharmacists Council of Nigeria). Studio facilities are HEFAMAA-registered in Lagos.
Monthly maintenance facials, priority booking windows, and member-only pricing on services and products. Full breakdown on the Memberships page.
Yes — pause for up to 60 days per calendar year, no penalty. Email hello@caramink.com to pause.
Spend ₦1 → earn 1 point. 1,000 points = ₦1,000 off your next order or booking. Points never expire while you have an active account.
NGN bank cards, Paystack transfer, and member account balance. USD-displayed prices are for reference only — orders are billed in NGN at checkout.
We refresh the NGN→USD rate daily from a central-bank-aligned feed. The NGN price is the source of truth; the USD figure is a courtesy conversion.
For services over ₦500,000 and signature courses, yes — half on first session, half on session three. Email hello@caramink.com to arrange.
Email hello@caramink.com from the address on the account. We delete within 30 days unless we have a legal reason to retain (e.g., medical records for a service performed). See Privacy for full detail.
Yes — under NDPA we will export your data on request. Email hello@caramink.com.
Still stuck? Email hello@caramink.com or DM @caraminkbeauty — we read every message.